- Exchange program on ContiEcoContact 5 in 235/55 R 17 103 H XL
- Program covers in total 31 tires produced between week 40 of 2015 and week 2 of 2021
Hong Kong, December 17, 2021. Continental today announced a voluntary tire exchange program covering 31 ContiEcoContact 5 passenger car tires in the dimension 235/55 R 17 103 H XL. The exchange program is being initiated proactively to avoid any potential risk to vehicle drivers and other road-users.
If the tires affected by the voluntary exchange program are used over a longer or repeated period of time with heavy loading or possible overloading, a sudden loss of air may occur in rare cases. The active market monitoring of Continental has only shown findings in the VW Caravelle and Multivan application. Continentals market monitoring has not identified comparable fault patterns with the respective tires used on other vehicle types.
The tire model affected was sold to customers in Hong Kong within the original equipment and replacement business. The exchange campaign is free of charge for customers. Drivers who have received these tires as original equipment will be informed directly by the vehicle manufacturer.
Continental began notifying the respective national authorities on and is in contact with the car manufacturer and tire dealers to organize and implement this voluntary exchange program.
The affected Continental tire can be identified as follows:
Product line: ContiEcoContact 5, size 235/55 R 17 103 H XL
DOT serial numbers: CN 7AD72Y 4015 until 0221
The last four digits of the DOT serial numbers indicate the production period (week/year). Affected tires will be replaced free of charge. No other tire sizes, production periods or product lines are affected.
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2020, Continental generated sales of €37.7 billion and currently employs more than 192,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
The Tires business area has 24 production and development locations worldwide. Continental is one of the leading tire manufacturers with more than 56,000 employees and posted sales of €10.2 billion in 2020 in this business area. Continental ranks among the technology leaders in tire production and offers a broad product range for passenger cars, commercial and special-purpose vehicles as well as two-wheelers. Through continuous investment in research and development, Continental makes a major contribution to safe, cost effective and ecologically efficient mobility. The portfolio of the Tires business area includes services for the tire trade and fleet applications, as well as digital management systems for tires.
Glorious Tires Company Limited ( Sole distributor of Continental in HK & Macau)
Tel no: 2682 0293
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